As ever, Log Cabins LV moves forward, and today we just signed a deal for 50 residential timber frame buildings for a New Park Home, Park, in the Lake District, which we are obviously very excited about!
Photos of our new very contemporary modern highly insulated timber frame 2 bed, 3 bed and 4 bed will soon be published.
There are so many companies offering residential log cabins, which in all honesty are about as residential as a 3m x 3m garden shed.
When speaking to any company regarding a residential log cabin or timber frame, please make sure that it comes either to the standard of the mobile home act the BS 3632, (the new BS3632 2016) ruling, or to full building regulations, anything else is just a simple, non-residential building-cabin, timber build.
Log Cabins LV is without doubt the best design house of Log Cabins and Timber Buildings in the industry; we design super iconic, workable, eco, affordable buildings, that have quality at their core.
Our manufacturing departments are not just the best, but the very best of the best, and with our designs, and their talent, we are able to offer the market, amazing designs, at affordable pricing.
We have been designing cabins and supplying them to our dealer network for more than 16 years, and we still have a few dealers that started with us those many years ago, and this is where our strength lays, keeping core high quality dealerships around the UK, Europe with companies that are solely into selling Timber Buildings.
What we have found is that if a dealer sells other products, be it timber supplies, or lawn mowers, nail guns or paint, they sadly seem to only give half their attention to selling cabins, and when you are selling a log cabin, you must give it your full attention, and this is where problems arise.
Mistakes happen, and when mistakes happen, rightly, customers complain and they obviously call us, as they picked the LV brand, and it is we who must calm the waters between dealer and customer.
As a company and not many would actually admit to this, we make mistakes, but we try as quickly as possible to put it right. And as the leading company in design and highest quality manufacturing
So to stop this, we sadly as I said asked a few of our dealers that are not solely in the Timber Building industry to please remove our trade mark- ranges and wished them a great future. Some were understanding, others, well,,, were not!
We think this was proper and correct. The customer comes first, not profit!
And if people want to say nasty stuff about LV then it’s their right to express their inner anger, we are all for it, but we are more in tuned to customer service and keeping prices low and the quality of the workmanship high, than caring about disgruntled ex dealers.
Our reshuffle of dealers have seen our sales sore, but what we have seen is a happier end customer, better built log cabins and lower pricing.
In addition, what we have noticed is a complete stop of phone calls of customers complaining about dealers.
If you are looking for a company that really puts the customer first, please send us an email or give us a call!